Who We Are
Tahio Avila Sartoria ("we", "us") is a bespoke tailoring business based in Italy. This policy explains how we handle your personal data when you use our website at tahioavila.com or contact us about our services.
What We Collect
We collect only what's necessary to provide our service:
Contact form: Your name, email address, and message. This data is processed by Formspree (our form handling service) and forwarded to us via email.
Booking: When you book a consultation via Cal.com, they collect your name, email, and scheduling preferences. Cal.com processes this data under their own privacy policy.
Order fulfillment: If you proceed with an order, we collect measurements, shipping address, and payment information as needed to create and deliver your garment.
How We Use Your Data
We use your information to:
- Respond to your inquiries and schedule consultations
- Create your custom garments based on your measurements and preferences
- Deliver your order and provide fitting support
- Communicate about your order status
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third-Party Services
Our website uses these third-party services that may process your data:
Formspree — Handles contact form submissions. Their privacy policy.
Cal.com — Handles appointment booking. Their privacy policy.
Cloudflare — Hosts our website and may collect basic analytics. Their privacy policy.
Google Fonts — Provides typography. Google may log your IP when fonts are loaded.
Cookies
Our website does not set any first-party cookies. Third-party services (Cal.com, Google Fonts) may set cookies as described in their respective privacy policies.
Your Rights (GDPR)
If you are in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Export your data in a portable format
- Object to processing of your data
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
Data Retention
We retain your contact information and order details for as long as necessary to fulfill our service obligations. You may request deletion at any time.
Contact
For privacy-related questions or requests, contact us at [email protected].